I’m her to (hopefully) answer all of your questions! Just browser through the questions below and contact me if you have anything that isn’t answered .
Review Process
Can a bad experience result in a negative review?
Yes. Reviews reflect my genuine experience, whether positive, negative, or somewhere in between.
However, remember that the reviews are my experience at that time and may not reflect the overall experience of the venue for you or other people.
Can a great experience result in a poor rating?
No. Ratings are intended to reflect the overall quality of the experience at the time of the visit.
Do businesses pay to be reviewed?
No. Businesses cannot pay to receive a review, improve a rating, or influence the content of a review.
Do you accept invitations?
Sometimes. However, accepting an invitation does not guarantee coverage, a positive review, or a particular rating.
Do you pay for your own meals and experiences?
In almost all cases, yes. I pay the standard public price for food, drinks, accommodation, attractions, and other experiences. Any time that this does not apply it will be clearly stated in the review.
Do you review chains and franchises or only independent venues?
Yes. I am open to reviewing all types of venues. While I do prefer independent venues, there are a lot of groups, franchises and chains that offer great food and service and deserve to be included.
Do you tell venues you're a reviewer?
No, I do not tell any venues that I am a reviewer. A venue might know that I am if they know me from previous experience or have invited me to their venue. I do not expect or appreciate any special treatment given to me as a reviewer.
How do you choose which venues to review?
Venues are selected based on personal interest, recommendations from readers, travel plans, and places I discover during my travels.
What happens if a venue provides a complimentary item?
Occasionally a venue may provide a complimentary item such as a small drink, dessert, or tasting item. If relevant to the review, this will be disclosed.
Why does my experience differ from your review?
Every visit is unique. Service, staffing, food quality, timing, and expectations can vary from day to day.
Ratings and Scores
Are ratings influenced by advertising or sponsorship?
No. Ratings are completely independent and any ratings are my own personal opinion.
Can businesses pay to be included in rankings?
No. Rankings and recommendations are not for sale.
Can businesses pay to improve their rating?
No. Ratings cannot be purchased, negotiated, or influenced.
Do ratings ever change?
Yes. If a venue is revisited and the experience has improved or declined, the rating may be updated.
Do you review chains and franchises or only independent venues?
Yes. I am open to reviewing all types of venues. While I do prefer independent venues, there are a lot of groups, franchises and chains that offer great food and service and deserve to be included.
Do you review every venue that you visit?
No. I only review selected venues. Some venues may not be suitable for reviews or may be attempting to solicit reviews from me for commercial favour so these are not included on this website.
Do you revisit venues?
Yes. Revisited venues and updated reviews are clearly identified.
Do you take reader recommendations?
Yes. Reader suggestions are always welcome and often help identify places worth visiting.
Do you tell venues you're a reviewer?
No, I do not tell any venues that I am a reviewer. A venue might know that I am if they know me from previous experience or have invited me to their venue. I do not expect or appreciate any special treatment given to me as a reviewer.
How are "Best Of" lists created?
These lists are based on venues that have been personally visited and reviewed.
How are ratings determined?
Ratings are based on my personal experience and may take into account factors such as food quality, service, value, atmosphere, presentation, consistency, and overall enjoyment.
Why isn't my favourite venue included?
I may not have visited it yet, or it may not have met the criteria for inclusion. If you have a suggestion for me to visit please let me know!
Recommendations & Rankings
Can businesses pay to be included in rankings?
No. Rankings and recommendations are not for sale.
Can I ask for a review to be removed?
Generally no. Reviews represent genuine experiences and opinions. However, factual inaccuracies will be corrected when verified.
Can I invite you to visit my venue?
Yes. Invitations may be considered, but acceptance does not guarantee a review or favourable coverage.
Can I request a correction to a review?
Yes. If you believe a factual error exists, please contact me with supporting information.
Can I respond to a review?
Yes. Businesses are welcome to contact me if they would like to provide clarification or additional information.
Do you review chains and franchises or only independent venues?
Yes. I am open to reviewing all types of venues. While I do prefer independent venues, there are a lot of groups, franchises and chains that offer great food and service and deserve to be included.
Do you take reader recommendations?
Yes. Reader suggestions are always welcome and often help identify places worth visiting.
Do you tell venues you're a reviewer?
No, I do not tell any venues that I am a reviewer. A venue might know that I am if they know me from previous experience or have invited me to their venue. I do not expect or appreciate any special treatment given to me as a reviewer.
How are "Best Of" lists created?
These lists are based on venues that have been personally visited and reviewed.
How can I get my venue reviewed?
You can suggest a venue through the contact page, but there is no guarantee that it will be reviewed.
Why isn't my favourite venue included?
I may not have visited it yet, or it may not have met the criteria for inclusion. If you have a suggestion for me to visit please let me know!
About The Site
Are ratings influenced by advertising or sponsorship?
No. Ratings are completely independent and any ratings are my own personal opinion.
Can businesses pay to improve their rating?
No. Ratings cannot be purchased, negotiated, or influenced.
Do ratings ever change?
Yes. If a venue is revisited and the experience has improved or declined, the rating may be updated.
Do you photograph every meal yourself?
Yes. All photography of meals on this website is taken by my personally.
Some venues may supply their own images for their location and interior.
Location and lifestyle images may be taken by me or sourced from stock image libraries.
Do you review every venue that you visit?
No. I only review selected venues. Some venues may not be suitable for reviews or may be attempting to solicit reviews from me for commercial favour so these are not included on this website.
Do you revisit venues?
Yes. Revisited venues and updated reviews are clearly identified.
Do you tell venues you're a reviewer?
No, I do not tell any venues that I am a reviewer. A venue might know that I am if they know me from previous experience or have invited me to their venue. I do not expect or appreciate any special treatment given to me as a reviewer.
How are ratings determined?
Ratings are based on my personal experience and may take into account factors such as food quality, service, value, atmosphere, presentation, consistency, and overall enjoyment.
How often is the site updated?
New reviews, updates, and revisits are published throughout the year as we visit venues and experiences.
What is this website?
This website publishes independent reviews of restaurants, cafes, bars, attractions, accommodation, and travel experiences from Australia and around the world.
Where do you review?
While the website is based in Australia, reviews may cover destinations anywhere in the world.
Who writes the reviews?
All reviews are personally written by me based on my own experiences.
Business & Venue Owners
Are ratings influenced by advertising or sponsorship?
No. Ratings are completely independent and any ratings are my own personal opinion.
Can businesses pay to improve their rating?
No. Ratings cannot be purchased, negotiated, or influenced.
Can I ask for a review to be removed?
Generally no. Reviews represent genuine experiences and opinions. However, factual inaccuracies will be corrected when verified.
Can I invite you to visit my venue?
Yes. Invitations may be considered, but acceptance does not guarantee a review or favourable coverage.
Can I request a correction to a review?
Yes. If you believe a factual error exists, please contact me with supporting information.
Can I respond to a review?
Yes. Businesses are welcome to contact me if they would like to provide clarification or additional information.
Do ratings ever change?
Yes. If a venue is revisited and the experience has improved or declined, the rating may be updated.
Do you review every venue that you visit?
No. I only review selected venues. Some venues may not be suitable for reviews or may be attempting to solicit reviews from me for commercial favour so these are not included on this website.
Do you revisit venues?
Yes. Revisited venues and updated reviews are clearly identified.
Do you tell venues you're a reviewer?
No, I do not tell any venues that I am a reviewer. A venue might know that I am if they know me from previous experience or have invited me to their venue. I do not expect or appreciate any special treatment given to me as a reviewer.
How are ratings determined?
Ratings are based on my personal experience and may take into account factors such as food quality, service, value, atmosphere, presentation, consistency, and overall enjoyment.
How can I get my venue reviewed?
You can suggest a venue through the contact page, but there is no guarantee that it will be reviewed.
Have I answered your questions?
If not contact me with your questions!